AAA has recognized that the staff at Stage Neck Inn in York, Maine, go above and beyond for our guests. They recently awarded our Housekeeping Department with their 2018 Inspectors' Best Housekeeping Award. Click here for article with photographs.
Department Manager, Jessie Taylor believes this award is due to her team and their workplace atmosphere. "I have a very culturally diverse staff from countries like Jamaica, Montenegro, Nigeria and Romania but our cultural differences did not stand in the way of us uniting."
There is a real team sense in this department ... everyone cares about the quality of their work yet they have fun working together to provide a great guest experience.We know this is due in large part to Jessie herself.
When Jessie announced the award to her team, Tracy from Jamaica was astonished and had to be reassured it wasn't a joke. “Oh my gosh! Really? We did that? Miss Jess you must be so proud of this team – not this 'department' but this TEAM because that’s what we are! We couldn’t do it without a strong leader like you.”
All of the Housekeeping Department team felt "awesome" about the award. Aleksandra from Montenegro said: “I’m so glad I did not run around in heat and humidity all summer for nothing."
"Housekeeping is a really physically demanding (and often thankless job)," said Jessie. "When we were recognized by AAA as one of the cleanest hotels in the country, it gave my staff a sense of validation that they don’t always get."
Stage Neck Inn is one of less than ten properties in the entire US to have consistently been rated as AAA Four Diamond Excellence since the rating system inception in 1976. The Inn also earned a 2018 Inspectors' Best of Location Award this year!