• Title

  • Company Store Manager

    Posted: 05/27/2020

    Key Responsibilities

    Ensure adequate staffing to cover all shifts through effective scheduling, recruitment, orientation and training practices and effectively manage employee turnover

    1. Resolve customer problems or complaints by determining optimal solutions
    2. Execute Company Visual Presentation and Merchandising standards and maintain through proper product presentation, sampling, signage and lighting.  
    3. Responsible for store inventory, including managing inventory levels in accordance with min/max system, coordination of cycle counts and bi-annual inventory, and accuracy of inventory information
    4. Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
    5. Manage store budget and operating expenses, including supplies and payroll costs and analyze variances to initiate corrective actions
    6. Provide feedback to appropriate corporate department regarding issues that arise (e.g., customer suggestions or complaints, marketing needs, visual needs, facilities’ needs, etc…)
    7. Maintain the stability and reputation of the Company by complying with legal requirements.  Protect employees and customers by providing a safe and clean store environment and ensure that ServSafe practices are enforced.
    8. Complete store operational requirements by scheduling and assigning employees; following up on work results
    9. Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
    10. Manage store revenue, including proper cash handling, deposit reconciliation and delivery of deposits to bank

    Additional Responsibilities

    1. Coordinate staffing and setup as needed for special projects that support the store (e.g., cookbook signings, cooking demos, sale events, new store openings, etc…).
    2. Follow all company safety policies and procedures
    3. May be required to work in excess of 40 hours per week periodically as business needs require
    4. Perform other job duties as assigned.

    Education, Experience, and Skills

    1. Customer focused and a minimum of 5 years retail experience with at least 3 year
    2. Ability to work evenings, weekends and holidays
    3. Results driven with strong organizational, time management, and written and verbal communication skills
    4. Computer literate (Microsoft office preferred)
    5. Must be able to lift and carry up to 50 lbs. on occasion, stand several hours a day and climb ladders, bend, reach, squat, kneel, twist, push and pull and perform repetitive motions
    If you are interested please submit your resume and application to: jamminjobs@stonewallkitchen.com