Baker Newman Noyes wins ClearlyRated’s 2024 Best of Accounting Diamond Award for service excellence
Diamond award winners have won the Best of Accounting award for at least 5 years in a row, consistently earning industry-leading satisfaction scores from their clients.
PORTSMOUTH—Baker Newman Noyes, a top 100 tax, assurance, and advisory firm, announced today that they have won the Best of Accounting 5-Year Diamond Award for providing superior service to their clients. The firm has received the Best of Accounting recognition for the past six years in a row.
ClearlyRated's Best of Accounting® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. Fewer than a quarter of the 2024 Best of Accounting winners earned the Diamond award distinction.
“Receiving feedback from our clients that recognizes the hard work and dedication of our team is incredibly rewarding,” said Baker Newman Noyes Managing Principal Dayton Benway. “We are proud of the collaborative relationships our people build with our clients and of our firm’s commitment to deliver exceptionally responsive service. We look forward to continuing to serve our clients with the expertise and attention they have come to expect from BNN.”
Baker Newman Noyes ran its first Net Promoter® Score client survey in December 2018 and has received "Best of Accounting” benchmark results each year since. This year, the firm received satisfaction scores of 9 or 10 out of 10 from 83.4% of their clients, significantly higher than the industry’s average of 56%.
"I'm so excited to introduce the 2024 Best of Accounting winners alongside their verified ratings and reviews on ClearlyRated.com," said ClearlyRated CEO Eric Gregg. "Faced with another challenging year in 2023, these firms proved their commitment to providing outstanding experiences and superior service. They're raising the bar for excellence, and I couldn't be more proud to celebrate their success - cheers to you all!"
BNN is ranked as a top 100 firm by Accounting Today and INSIDE Public Accounting. Throughout New England and beyond, BNN is known for their specialized knowledge and experience, award-winning client service, and collaborative approach. The firm is led by 42 principals across five offices in New England. They are an independent member of HLB, a dynamic international advisory and accounting network.
About Baker Newman Noyes
Baker Newman Noyes (BNN), one of the top 100 tax, assurance, and advisory firms in the nation, fosters strong, personal relationships through timely advice that helps clients achieve their goals. BNN’s professionals are entrusted by organizations and individuals to deliver effective accounting and financial solutions with diligence, vision, and responsiveness. The firm draws on deep experience and fosters collaboration between practice groups to find solutions to any situation, with a focus on banking and financial services, healthcare, life sciences, manufacturing and commercial, nonprofit, professional services, real estate and construction, public sector entities and privately held and family-owned businesses.
With a Net Promoter® Score of 80, BNN has received the Best of Accounting™ Award from independent research firm ClearlyRated for providing superior client service for the past six consecutive years. BNN serves clients globally from its headquarters in Portland, Maine, and full-service offices in downtown Boston and Woburn, Mass., and Manchester and Portsmouth, N.H. BNN is an independent member of HLB – the global advisory and accounting network. Follow BNN on LinkedIn, Facebook, and Instagram.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Accounting™
ClearlyRated's Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality client and employee experience. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.