MANCHESTER, New Hampshire (July 16, 2020) — As part of its efforts to support customers facing financial hardship and other challenges during the COVID-19 pandemic, Eversource is encouraging customers to closely manage their energy supply options so that they do not overpay an alternative supplier. In 2019, Eversource residential customers in NH who chose competitive suppliers paid on average $1.3 million more per month than the standard service for their electric generation.
“We never want our customers to overpay an alternative supplier for their electricity, especially not with many people continuing to face financial hardship due to the pandemic,” said Eversource Senior Vice President and Chief Customer Officer Penni Conner. “With our default energy service charge for residential customers decreasing in New Hampshire by 14.9 percent on August 1, we encourage all of our customers to evaluate their energy supply options to ensure that they’re paying the lowest possible cost.”
As a regulated delivery company, Eversource purchases electricity from suppliers and passes on the cost, with no profit added, directly to customers through its default energy service charge. Effective August 1, 2020, Eversource’s default energy service charge for its residential and small business customers will decrease from 8.306 cents per kilowatt-hour to 7.068 cents per kilowatt-hour.
All customers also have the option to purchase electricity from competitive suppliers, whose prices have recently ranged in New Hampshire from six to 12 cents per kilowatt hour. Information about energy suppliers, their rates and offerings, as well as tips for choosing a supplier can be found on the New Hampshire Public Utilities Commission’s website.
As energy use can often increase during the hottest days of the year with people cooling homes and businesses with air conditioners, so Eversource also reminds its customers that energy efficiency remains the single most effective way to take control of their year-round energy costs.
“We’re committed to helping Granite Staters access energy efficiency solutions because the cheapest and cleanest energy is the energy that you don’t use. Even with the drop in the price of electricity, our customers can take advantage of deeper savings by making full use of those solutions available to them,” added Conner.
For energy efficiency tips and information about the many programs available to help lower energy use, Eversource customers can visit the Save Money & Energy section of Eversource.com.